Phrases and keywords

Asked by john {171}
6/17/2010 3:27:26 PM

Can I search for phrases or other key words in an audio recording using speech recognition technology?

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Answered by VoiceAutomated {609}
http://www.voiceautomated.com
7/8/2010 5:03:29 PM

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Yes, text searchs on audio files can be done using what is called, Audio-mining  technology.

Companies such as Aurix, Nexidia and Nuance use speech recognition technology to create speech index data for every word spoken within an audio file.

Valuable information is buried in the audio file stores of companies customer service departments.  Using this technology can unlock many opportunites for companies. - Henry Majoue, President - www.voiceautomated.com



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